October 17, 2021

Serve your way through stress… Let’s be realistic: stress is inevitable. And frankly, some of it can actually be good for us. But as I mentioned last week, there are six main responses to stress and only two of them are healthy: influence or adapt. What makes these responses healthy? Let me offer two mainContinue reading “October 17, 2021”

October 10, 2021

Every single one of these responses is a sign that we got stressed. Did you get stressed this week? I know I did. What was the trigger? Was is someone or something? Was it an unfulfilled expectation or an unexpected disruption? I’ll get into what causes our stress later, but this week I’d like toContinue reading “October 10, 2021”

A simple, but CRITICAL, truth…

Maybe it’s just me, but lately I’ve been seeing a TON of craziness in business. Clearly, with the year winding down and the holiday season ramping up, many people are experiencing the insanity stress of making massive changes to a long-term strategy that simply isn’t working or needs to be rethought. But there’s more toContinue reading “A simple, but CRITICAL, truth…”

Killing High-Performance Teams, Part One (AKA the clarity problem)

If you or your team struggle with stress, you have a clarity problem. If you or your team struggle with conflict, you have a clarity problem. If you or your team struggle with broken processes, you have a clarity problem. If you or your team struggle with consistent underperformance, you have a clarity problem. Why do I say theseContinue reading “Killing High-Performance Teams, Part One (AKA the clarity problem)”

How to Deal with STRESSED OUT Customers

Next week, I am stoked to be joining my friends Jim Keenan (@keenan) and Anthony Iannarino (@iannarino) for a “jolt of Sales 411.” Our topic is going to be people who drive us nuts how to deal with a pain in the a$$ prospect/customer. Knowing these guys the way that I do, it’s going to beContinue reading “How to Deal with STRESSED OUT Customers”

The Three Biggest Causes of Stress… and Why You Are Addicted to Them

Well, it’s that time of year again. The business year is winding down. The holiday season is ramping up. And with just those two dynamics, the potential for stress is about to spike (if it’s not spiking already). God only knows what else could be contributing to the complexity, but – for me – it’sContinue reading “The Three Biggest Causes of Stress… and Why You Are Addicted to Them”

Think You’ve Got Stress?

I have a confession that you probably already know: I’m a horribly inconsistent blogger. But, hopefully, you find my content good enough that when stuff comes out, it’s worth your time to read. Which I’m hoping this post will be equally regarded – but know that I am starting with some heavy words. My wifeContinue reading “Think You’ve Got Stress?”

Have you ever seen a monkey get angry?

Have you ever seen a monkey get angry? It’s not a pretty sight. I spend a fair bit of time in Africa each year. On one of my trips, I went on a safari. (Note: once you’ve seen animals in the wild, you’ll never want to visit a zoo again.) During that day, my groupContinue reading “Have you ever seen a monkey get angry?”