Good Metrics vs Worthless Ones, Part Two

Good Metrics vs Worthless Ones, Part Two

by | Apr 29, 2016 | Management, Sales Leadership

(Warning – this post might get a little snarky. Well, okay, a lot snarky.) In my last post, I hammered on the idea that a metric is not a goal. I got a little bit of pushback on that, so let me briefly reiterate my point. If I wasn’t clear enough (which is entirely...
Good Metrics vs Worthless Ones, Part One

Good Metrics vs Worthless Ones, Part One

by | Apr 19, 2016 | Management, Sales Leadership

Maybe it’s just that time of year, but I am somehow getting into a lot of discussions about metrics. Sales metrics. Compliance metrics. Safety metrics. Evaluation metrics. And on and on… What is grabbing my attention is how I often I am seeing worthless metrics. And...