Category Archives: Selling

Four Reasons Why A Sales Process Will Never Work

Let me begin by saying that I believe in having a great sales process. At the same time, I do not believe that a sales process is going to provide any value. I have seen way too many sales teams try to anchor their entire strategy on the implementation of a sales process. And it’sContinue reading “Four Reasons Why A Sales Process Will Never Work”

Do Your Questions Matter?

I’ve got a question for you. Do you create the answers to your questions before you ask them? Think about that for a moment. Because your answer may have major implications for your success. On one hand, there is certainly value in asking the right question so that you can set up a real dialogue.Continue reading “Do Your Questions Matter?”

How to Deal with DIFFICULT Prospects/Clients

For the second week in a row, I have been a guest on a great podcast. This time, it was “The Word: A Jolt of Sales 411” with top sales blogger (and buddy) Jim Keenan (@Keenan). BONUS: another friend and top sales expert, Anthony Iannarino (@Iannarino), was our partner in crime. Tune into this VERYContinue reading “How to Deal with DIFFICULT Prospects/Clients”

How to Deal with STRESSED OUT Customers

Next week, I am stoked to be joining my friends Jim Keenan (@keenan) and Anthony Iannarino (@iannarino) for a “jolt of Sales 411.” Our topic is going to be people who drive us nuts how to deal with a pain in the a$$ prospect/customer. Knowing these guys the way that I do, it’s going to beContinue reading “How to Deal with STRESSED OUT Customers”

Developing Your Credibility as a Problem-Solver (pt. 2)

In my last blog (a guest post for Jim Keenan here), I ranted explained the importance of collaboration. In particular, I linked collaboration to the idea that “You have to disrupt customers to get them to see the problem, solution, and outcome that you can help them successfully address. And, perhaps even more importantly, youContinue reading “Developing Your Credibility as a Problem-Solver (pt. 2)”

Developing Your Credibility as a Problem-Solver (pt. 1)

Well, I’m going to continue my rant on problem solving (no surprise here, eh?). If you haven’t read my posts on problem solving as an economic generator or on problem solving as a process, please do so now. Shucks, you may even want to read my post where I argue for shifting your entire economicContinue reading “Developing Your Credibility as a Problem-Solver (pt. 1)”

Uh, Houston? We have a problem.

Uh, Houston? We have a problem. Those immortal words have been used as a punch line to many situations, but their original utterance was of the most serious matter. Made famous by a Hollywood movie, the astronauts aboard Apollo 13 were definitely not laughing when they contacted their support team a trillion miles away. (Okay,Continue reading “Uh, Houston? We have a problem.”

I Can’t Say It Any Plainer: SOLVE the @$%! PROBLEM!

I was having a discussion with an organization I am helping and we got to talking about how to get their desired improvements going. One of the folks at the table declared, “We just don’t have enough money.” I about fell out of my chair. But instead of yelling the “NO!” that was screaming insideContinue reading “I Can’t Say It Any Plainer: SOLVE the @$%! PROBLEM!”

2 Tips for Boosting Your Sales Dramatically

If you want to boost your sales dramatically, there is no single tactic to help you. Not buying a CRM. Not investing in online advertising. Not starting a new sales process. You can only boost sales dramatically by developing a genuine system, by integrating all of your tactics into a dynamic whole. And that isContinue reading “2 Tips for Boosting Your Sales Dramatically”